• Skip Links

Please note: You are viewing the unstyled version of this web site. Either your browser does not support CSS (cascading style sheets) or it has been disabled.

ASM Home

Program

Registration

Abstracts

Posters

Public Talk

Social Events

Venues

Accommodation

Transport

Contact Us

HWWS Home

ASA 2008 Registration Help and FAQs

How to use the Shopping Cart

The Shopping Cart is a "pick and choose" system that allows you to select registration items from our website.

Choosing an item

• Once you have selected the "Add to Cart" icon, the Cart will automatically take you to the "View Shopping Cart" section, in which your selected item and quantity number will appear.


• In the "Quantity" field (a field is a box where you can type numbers, e.g. 2 for dinner) next to the item, type in how many you would like.


• To add multiple items to your cart, select "Go Back" or "View Catalog", and add the required events (e.g. after you register, go back to add Guest Ticket for Reception, Guest Ticket for Dinner, etc.).

Note: you can delete or change the selected item and quantity by typing "0" (zero) in the Quantity number box, then select "Recalculate Total".


• Once your Subtotal Page matches your order, proceed to the next section by selecting "Submit Details".


• You will be presented with an online form, where you will be asked to submit further details.


• Your Subtotal Page will appear at the bottom, and you will see all the items you have chosen.

Modifying or Cancelling your Order

If you decide you do not want to purchase something, select "No" at the bottom of the "Confirm Information" page. Then select "View Shopping Cart", and remove and adjust the items in your order. If you decide to order additional items, select "View Catalog", and add them to your Shopping Cart. To cancel your order, simply exit the online Shopping Cart pages - no order is submitted if you do not successfully complete a credit card payment transaction in the "Checkout" page.

Finishing Up

When you are ready to check out, you should select "Yes, Go to Checkout". Before doing this, please make absolutely sure that all your registration details are correct, and that the quantities and types of the ordered items in your Shopping Cart are what you want to purchase (no refunds will be possible after a certain date before the meeting starts; and refunds requested before this cutoff date will incur a significant administrative fee charge).

Note: If you do not fill out the required fields in the online form, you will receive an error message. Use your back button and return to fill in the required fields.

Credit Card Payment

Only a valid Mastercard or Visa credit card are accepted. You will need to type in the credit card account number, the expiry date (month/year), and the 3-digit security code (these are the 3 digits after the card number on the signature panel of your card). Payment will be made to a conference account belonging to the merchant. For the ASA 2008 meetings, this is the University of Western Australia.

Your Receipt

Once your credit card payment is approved, you will see a receipt screen confirming that your order has been made - please make a note of the receipt number for future reference. You will also receive a confirmation email from the ASA2008 Meetings Coordinator after about two weeks. If you need to cancel an order after payment has been registered, please contact the LOC Chair, Andre Fletcher (abf@cyllene.uwa.edu.au) in writing. Note that, as stated in the Conference Policies page, cancellations will not be usually possible after Friday, 6 June 2008. Those made before this date will incur an administrative charge of 20% of the full payment made.

Registering and Paying for Multiple Meetings

If you want to attend 2 or more meetings, then it is strongly recommended that you register for each one SEPARATELY, i.e. register and confirm payment for the items from the 1st meeting (only), before proceeding to register and pay for items from the 2nd meeting, etc. This also greatly helps the organisers to keep separate records for each of these meetings. (If you try to register and pay for items from multiple meetings in a single online session, you may run the risk of failing to submit registration details for certain meetings. If you continue to try to register and pay in this manner, you may run the risk of multiple charges to your credit card).

Common Problems

• Your Shopping Cart is Empty
If you select "Recalculate Total" with no number in the Quantity field on the subtotal page, you will get this error. Be sure you enter a quantity. If you want to remove the item from your order, put a zero in the field.


• Missing Information
You have not filled in all of the required fields on the registration form. Please go back and make sure every field with an asterisk (*) next to it has something in it.


• The Shopping Cart displays Multiple Items that you do not want
Delete or change the unwanted items or quantities by typing "0" in the Quantity number box, and then select "Recalculate Total".


• You are not sure if you are Registered
Once your credit card payment is approved, you will see a receipt screen with your order confirmation. Please make a note of the receipt number, for future reference.

 

For further information (and additions or corrections), contact: Andre Fletcher (abf@cyllene.uwa.edu.au)